Return and Refund Policy

Effective Date: [22/09/2021]

1. Returns

At Funky Republic Vape, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a hassle-free return process. Please review our return policy below:

1.1 Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

  • The product is unused, unopened, and in its original packaging.
  • You request a return within [insert number] days from the date of purchase.
  • The item is not a consumable product, such as e-liquids or disposable vaping devices, due to health and safety reasons.

1.2 Return Process

To initiate a return, please follow these steps:

  1. Contact our customer support team at [insert contact email or phone number] to request a return authorization.

  2. Pack the item securely in the original packaging, including any accessories, and include a copy of your order receipt.

  3. Ship the item to the address provided by our customer support team.

  4. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

2. Refunds

2.1 Eligibility for Refunds

If your return is approved, we will initiate a refund to your original method of payment. The refund amount will be for the product purchase price minus any applicable restocking fees.

2.2 Processing Time

Refunds will be processed within [insert number] business days of receiving your returned item and confirming its eligibility.

3. Exchanges

We do not offer direct exchanges for returned products. If you wish to exchange an item for a different one, please follow the return process outlined above and place a new order for the desired product on our website.

4. Restocking Fees

A restocking fee of [insert percentage]% may be applied to returns, especially if the returned item is not in its original condition, is damaged, or is missing parts.

5. Shipping Costs

Shipping costs for returning items are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.

6. Contact Us

If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to contact our customer support team at [insert contact email or phone number].